All sales are subject to the following terms and conditions:
We offer thirty (30) day tees to our customers with credit application approval. Current bank interest rates will be charged to overdue accounts. If customer runs late on payments A.Bottini Enterrises has the right to change terms to credit card. Should suit be needed on outstanding balance, customer will be responsible for cost of collection an attorney fees.
Freight is prepaid on orders shipping FED EX totaling $850.00. Motor freight prepaid shipping is $1500.00. These items include but are not limited to: Large Mixing Boxes, Floatstrips, Buckets and all items over 8 feet. NO prepaid freight to Hawaii/Alaska.
*Fuel surcharge applies to items where excessive weight and dimensional considerations would be a factor such as backer board scores, mixing tugs, screeds and pan liners.
CLAIMS FOR DAMAGED GOODS:
Merchandise damaged in transit must be claimed with the shipper at time of delivery. If the shipment packaging shows visible damage, report it to the driver. Please retain damaged material, as an inspection is often required when a claim is filed. Afterward, contact A.Bottini Enterprises to let us know the day you receive the products.
CLAIMS FOR MISSING GOODS:
Merchandise shipped will include a pacing slip and a bill of lading that provides a list and count of items included in your shipment. When you sign for a delivery, you are verifying all bodes and items are included. All claims must be reported to A.Bottini Enterprises within 3 days of receipt of shipment.
All defects must be notified to A.Bottini Enterprises. A.Bottini will need to inspect product for damage or defects, before credit or replacement will be issued.
No returns will be accepted without an RMA from our office. No special order items may be returned. Merchandise that has been discontinued cannot be returned.
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
A.Bottini warrants to the original purchaser for a period of 9 days except as noted, from the date of purchase all products covered by this warranty to be free to defects in materials and workmanship.
This warranty shall not apply to any parts that have been subjected to misuse or improper service, that had been damaged in transit or handling, or that have been altered or repaired by unauthorized representatives. This warranty does not cover defects caused by or resulting from misuse, abuse, neglect or damage caused by accident of the failure to provide reasonable maintenance. This warranty is void of the product or any of its individual components is altered or midi fed by the purchaser or if the product is used in a manner or with a blade not recommended by the manufacturer.
Any claim arising under this warranty must be submitted by the original purchaser within the warranty must be submitted by the original purchaser within the warranty period specified above, and shall include proof of purchase and RMA number. During said warranty period, A.Bottini shall, at its option, either replace or repair, at no charge to the original purchaser, any parts or components that are found to be defective by A.Bottini shall not be responsible for or obligated to pay for freight or other transportation related costs or expenses in connection with any defective products or components that are returned to A.Bottini.
Parts and labor needed to maintain products and the replacement of components due to normal wear and tear are the purchaser's responsibility and are not covered under this warranty. All products or components replaced under warranty become the property of the manufacturer. All replacement parts will be considered to be part of the original warranty. A.Bottini will pay for parts and labor in connection with warranty repairs conducted by A.Bottini.
The foregoing constitutes and expressed warranty on the terms set forth above and is the only warranty or warranties applicable to the products it covers.
To obtain an RMA number, please contact A.Bottini at 408 843 9888.